Guide to Incident Management

When the unexpected happens, it's important to be able to quickly activate the resources you need to handle any situation. That's why a vital part of incident management is sending, managing, and receiving messages to and from the right people, at the most crucial times.

This guide will show you:
  • When incident management is needed
  • Why having an incident management plan is so important
  • How to improve your company's incident management communication using SMS